TerraCycle® points are credited to the accounts of private collectors and public drop-off location administrators as a reward for their collection efforts. The total weight of the parcel determines the number of points given. 1 TerraCycle® point is worth 1 penny. 

Once credited, the points can be redeemed into financial donations to the charity or school chosen by the owner of the points. The points must be redeemed on the TerraCycle® website.

To redeem your points as financial donations, a minimum of 2,000 points (or £20) is required. All points redeemed between the 1st of November and the 30th of April will be donated in June. Points redeemed between the 1st of May and the 31st of October will be donated in December.

To redeem your points for the charity or school of your choice, simply log in to your TerraCycle® account and go to the "My Charities" tab. Once on this page, TerraCycle® offers 3 ways to choose a charity:

1. Redeem your points to a TerraCycle® partner charity by clicking on "Redeem" and by choosing one of the charities from the drop-down menu. 
2. Add the charity or school of your choice by clicking on "Add Charity". Please check if this charity is not already registered on our website first by looking for the charity in the search bar at the top of the page. If you cannot find it, please fill in the fields for creating a new charity. Once completed, validate the form and do not forget to send us the bank details through this form to customersupport@terracycle.co.uk. If a charity appears as unapproved, we are yet to receive any bank details for this organisation and as a result, you will not be able to make a redemption until these details are received. 
3. Choose a charitable gift by clicking on "Redeem". You will find a list of charitable gifts benefiting the environment, the fight against hunger, education or the protection of children at the bottom of the page. Simply select the gift and click on "Redeem".

If you have chosen to donate to a charity (either by selecting an existing charity or by adding a new one), you must choose the number of points you wish to redeem (as a reminder, you must redeem a minimum of 2,000 points).

Check the contents of your cart and click on "Confirm" to close the transaction. Please note that we pay out donations twice annually.